“Spoofing” occurs when a caller disguises the information shown on your caller ID. The caller disguises their identity by spoofing the name and/or number to appear as though they are calling as a certain person or company from a specific location.
Know that Wescom will never call you to ask for your information. Fraudsters are spoofing Wescom’s phone number to trick you into providing them with information so they may gain access your account. Wescom will not call you to ask you to provide a security code you may have received via text or email, passwords, your account number, debit card number, credit card number, or online banking credentials.
If you receive a call or text message asking you for personal information, contact Wescom immediately. Report the incident by visiting the Security Center or call us at 1-888-4WESCOM (1-888-493-7266) to let us know.
