Resolve to Fight Fraud

Wescom Will Never Call You to Ask For Your Information

Among your lineup of New Year's resolutions, add fighting fraud to your list. Fraudsters are using Wescom's phone number (spoofing) to trick you into providing them with information so they may gain access your account. Know that Wescom will never call you to ask for your information, a security code you may have received via text or email, passwords, your account number, debit card number, credit card number, or online banking credentials. Here are some more tips to help fight fraud in 2022:

• Never share your Online Banking ID or password, account number, PIN, or card numbers with anyone.
• Employers will not ask you to buy gift cards and send them information from the card. This is a scam.
• Keep an eye on your accounts. Pay attention to billing cycles. If bills or statements are late, contact the sender. Sign up for online access to your accounts and check them regularly. Wescom offers account alerts and card purchase alerts so we encourage you to sign up for those too.
• You can opt-out of receiving paper statements and access your statements within Wescom's secure Online Banking or mobile app.
• Be careful on social media. Don't post your date of birth, mother's maiden name, first pet's name, or other personal information on social media channels.
• Collect mail promptly so thieves don't have a chance to get to account information on mail left in your box.
• Shred unneeded paperwork containing personal information.
• Be vigilant online. Install firewalls and virus detection software on your home computer and create complex passwords that fraudsters can't easily guess. Change passwords often.

If you receive a call or text message asking you for personal information, do not call the number or respond to the text. Contact Wescom immediately. Report the incident by visiting the Security Center or call us at 1-888-4WESCOM (1-888-493-7266) to let us know.